It is necessary to provide your password or unlock your device, strictly for function-test purposes only. I will NOT access any of your apps that contain sensitive or private information such as messages, WhatsApp, Contact book, Photo Gallery, video etc. I will only access apps such as the dialer, camera, and settings. I may also insert my SIM card to test the calling function of the device.
Any employee found to breach such protocol is considered to have contravened with the PDPA act and will be dealt with severely.
If you are uncomfortable with providing your password, please inform my team before the repair.
While I do not compel my customers to divulge their passcodes, incomplete function-testing may result in consequences such as delayed repair time, and a limited warranty for the replaced part only.
I promise that all contact information provided to me will not be shared with any unauthorized entities.
I promise that all contact information will be safeguarded and restricted to authorized personnel only, in accordance with the PDPA act.
Collection of data via NRIC is required for phone trade-in under the Secondhand Dealers Good Act by the Singapore Police Force.
Personal information that I collect: contact information (name, phone number, email address that was provided to me by you)
How I use your personal information: to contact you for after-sales service, to send you marketing emails (which you can un-subscribe to)
Mister Mobile Hotline
Chat With Me: 92230410
Customer Service Hotline Operating Hours
WhatsApp (messaging only): 7am to 11pm daily Call centre: 7am to 11pm daily