Samsung Service Centre Singapore

Samsung service centre Singapore

Samsung Service Centre Singapore

There are a few Samsung service centre across Singapore, each providing support to different product lines such as Samsung common repairs for mobile devices, Samsung brand memory products, and other Samsung brand consumer electronics.

Samsung Service Centre Singapore

Branches that provides support to issues regarding mobile devices are:


During the pre-Covid period, Samsung used to allow customers to drop off and collect their mobile devices at Samsung Experience Store @ Jurong Point.

But the service is now unavailable until further notice.

You need to book an appointment with the respective Samsung service centres before proceeding.

Samsung Singapore service centre

Currently, Samsung has service centers for mobile phone repairs across Singapore:

Samsung Service Center @ Plaza Singapura

  • 68 Orchard Road #B2-23, Singapore 238839
  • Click here to find on Google Maps
  • Operating Hours: 11:00am – 7:00pm

Samsung Service Center @ Westgate

  • 3 Gateway Drive #02-01, Singapore 608532
  • Click here to find on Google Maps
  • Operating Hours: 11:00am – 7:00pm

Samsung Service Center @ Causeway Point

  • 1 Woodlands Square #01-01/02, Singapore 738099
  • Click here to find on Google Maps
  • Operating Hours: 11:00am – 9:00pm

Samsung Service Center @ Vivocity

  • 1 Harbourfront Walk #02-28/29 Singapore 098585
  • Click here to find on Google Maps
  • Operating Hours: 11:00am – 9:00pm

Samsung mentions on their website:

Provide your proof of purchase or warranty card for warranty verification. For power-related issues, please bring your charger, USB cable and battery for diagnostics purpose.

Reliable third-party Samsung repair

Other than the official Samsung service centre, customers can also opt for third-party repairs. One main reason for a customer to opt for third-party repairs is the cheaper repair price, as well as faster turn-around time.

However, it is important to choose a trustworthy third-party repairer such as – Mister Mobile.

We are not only highly recommended on Google and Facebook for the services we provide, and we are one of the ONLY TWO third-party repair shops to attain CaseTrust Accreditation.


The parts we used during repairs are graded as “GRADE A” or “GRADE B“. Grade A parts are parts that are as good as the originals in terms of quality, whereas Grade B is of lower quality.

We refrain from grading our parts as “ORIGINAL” due to copyright issues. Only official Samsung customer service centre are allowed to call their parts “ORIGINAL”.

Mister Mobile Samsung Repair

Head over to our Samsung repair category to find the repair you need:

Samsung Repairs

Common Huawei repairs in Singapore

Common Samsung repairs

1. Screen/LCD Replacement

Screen replacements and LCD replacements are the most common repairs we face. Customers often get confused between screen replacement and LCD replacement.

Although the terms sound similar, both the screen and LCD are in fact two separate components. See below:
LCD replacement vs screen replacement

Screen replacement for devices with a cracked glass, which refers to the outer layer ONLY. This means there are obvious cracks on the screen, BUT there are no black spots, abnormal lines, blacked-out display, or insensitive touch on the internal display.

In case of a screen replacement, ONLY the outer layer of the glass will be extracted and replaced with a new glass. Screen replacements are usually cheaper than LCD replacements.

If there are abnormalities on the display ( black dots, discoloured lines, or touch insensitivity ), you will have to opt for an LCD replacement instead. LCD replacement will replace both the display and the outer glass, which is why it is usually more expensive.

2. Battery Replacement

A phone’s battery is constantly deteriorating during our daily use.

Some simple indications of a bad battery include faster draining, heating even on idle state, battery bloating, and reduced battery health.

Samsung phone bloated battery
Credit: Shutterstock

It is normal for a battery to deteriorate over time, but if your phone heats up constantly and you notice a bump on the back of your phone (a symptom of a bloated battery), quickly book an appointment with us and get it replaced ASAP.

3. Water Damage Repair

Mobile phones nowadays often come with a water-resistant rating, but that doesn’t mean it is immune to water damage. So much so that mobile phone companies in fact don’t provide any warranty for water-damaged devices, even though their products are labeled as IP68.

Samsung water resistant phone
Source: GIPHY

Water-resistant devices mean you are safe from light splashes and minor dips. However, if your device is splashed or dipped into seawater or saltwater, you could be in bigger trouble than you think.

Seawater will cause corrosion faster and more aggressively which will damage the phone severely. As a result, the repair cost is usually beyond economical or near impossible to fix.

Samsung customer service center will check your device for water damage when you send the device in for a warranty. You can also check it yourself here.

4. Charging Port Replacement

Damages on the charging port are fairly common because we use them every day to charge our devices.

Samsung charging port replacement
( Source: iFixit )

Some indications include slower charging, unable to charge even with a working charging cable and charging brick, or you can only charge your device at a certain angle when plugged in.

Depending on phone models, charging port replacements are usually very simple to process.

Mister Mobile service centre across Singapore can usually replace a new charging port within 45 minutes – 60 minutes, depending on phone models.

Common FAQs for Samsung Repairs

Does Samsung do repairs?

Samsung does offer repair services and has service centers across Singapore where each does repairs for different products.

For mobile phones and accessories related repairs, customers should book an appointment at one of the following:

  • Plaza Singapura Samsung service centre
  • Westgate Samsung service centre
  • Causeway Point Samsung service centre
  • Vivocity Samsung service centre

More information regarding repairs for other products can be found on Samsung’s website.

How do I book an appointment at the Samsung Customer Service Centre?

Head over to Samsung’s website address here.

Where can I get my Samsung screen fixed?

Customers can either go to the Official Samsung Customer Service centre for a repair or choose to opt for the most trustworthy and reliable third-party repair shop – Mister Mobile!